Our Story

About ace888 — Malaysia's Trusted Online Gaming Platform

Since 2016, ace888 has been the go-to online casino and sports betting destination for Malaysian players — built with local values, powered by world-class technology, and committed to fair, responsible gaming.

Who We Are

The ace888 Story

ace888 was founded with a single, clear conviction: Malaysian players deserve a genuinely great online gaming experience — one that is fast, fair, transparent, and built around the way they actually live and play.

From our earliest days, we recognised that the Malaysian market had real, specific needs that generic offshore platforms were not meeting. Local payment methods like Touch'n Go eWallet, DuitNow, and FPX were not afterthoughts — they were essentials. Support in natural, professional English rather than clumsy machine translations was a baseline expectation. And the trust signals that matter most to Malaysian players — transparent RTP figures, verifiable fair-play certification, and responsive local-timezone support — were exactly what the market was hungry for.

So we built ace888 from the ground up around those needs. We launched with a focused game library covering the titles Malaysian players actually enjoy: live dealer Baccarat and Sic Bo, high-RTP video slots, football betting markets covering the EPL, Liga Super Malaysia, La Liga, and UEFA competitions, alongside emerging categories like crash games and fish-shooting arcades that have grown enormously popular across Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam.

"ace888 was never meant to be just another online casino. We wanted to build a platform that felt like it was made specifically for Malaysia — because it genuinely is."

Over the years, we have grown considerably. Our player base now stretches across every major Malaysian city and state, and our game library has expanded to over 3,500 titles from leading studio categories. But through all of that growth, our operating principles have remained constant: every withdrawal should be fast, every game should be fair, every interaction with our support team should leave the player better off than before they reached out.

We operate under international online gaming licensing standards, implement responsible gambling frameworks developed in line with global best practice, and maintain rigorous KYC (Know Your Customer) and AML (Anti-Money Laundering) compliance procedures. Our platform is strictly for players aged 21 and above, and we take our duty of care to vulnerable players seriously — offering self-exclusion tools, deposit limits, and loss-limit features as standard.

Quick Facts

Founded 2016

Primary Market Malaysia 🇲🇾

Games Available 3,500+

Registered Players 850,000+

Support 24/7 Live Chat

Currency MYR (RM)

Years in Operation

850K+

Registered Players

3,500+

Games Available

RM 2M+

Daily Payouts

Our Journey

How ace888 Grew with Malaysia

Eight years of building, iterating, and growing alongside the Malaysian gaming community. Here are the milestones that shaped ace888 into the platform it is today.

2016

Foundation & Launch

ace888 launches with a focused sports betting product covering EPL, Liga Super Malaysia, and major international football competitions, with full MYR support and local bank transfer deposits from day one.

2017

Live Casino Integration

Live dealer tables go live — Baccarat, Sic Bo, and Blackjack streamed from certified studios with professional dealers. Malaysian players embrace the authentic casino atmosphere from home.

2019

E-Wallet Payments Introduced

Touch 'n Go eWallet and Boost integrations launch, transforming deposit and withdrawal speed for Malaysian players. DuitNow and FPX follow shortly after, cementing ace888's position as the most payment-friendly platform in the market.

2021

500,000 Players Milestone

ace888 surpasses 500,000 registered accounts — a milestone achieved through consistent service quality, competitive odds, and a genuine commitment to Malaysian player experience rather than aggressive advertising spend.

2023

VIP Programme & Crypto Payments

A full six-tier VIP loyalty programme launches alongside cryptocurrency deposit support (BTC, USDT), catering to the growing segment of Malaysian players who prefer digital asset transactions.

2024–Present

Continued Growth & Platform Upgrades

ace888 continues expanding its game library beyond3,500 titles, improving withdrawal processing speeds to under five minutes for e-wallet users, and deepening responsible gambling tools across the platform.

What We Stand For

Our Core Values

These are not marketing slogans — they are the operating principles that every decision at ace888 is measured against.

Transparency Above All

Every game on ace888 publishes its RTP figure. Bonus terms are written in plain English. Withdrawal timelines are realistic estimates, not marketing fiction. We believe players make better decisions when they have accurate information.

Responsible Gaming First

ace888 is entertainment, not a financial strategy. We build deposit limits, loss, session alerts, and self-exclusion tools directly into the platform — and we actively encourage players who need a break to use them. For players aged 21 and above only.

Speed as a Standard

Waiting hours for a withdrawal is not acceptable. We have invested heavily in payment infrastructure to process e-wallet withdrawals in under five minutes and bank transfers in under 60 minutes — and we hold ourselves publicly to those benchmarks.

Built for Malaysians

MYR-native transactions, Touch 'n Go and DuitNow support, English-language service, Malaysia Standard Time support coverage, and sports markets centred on the leagues Malaysian fans actually follow — Liga Super Malaysia, EPL, and more.

Security Without Compromise

256-bit SSL encryption, rigorous KYC procedures, anti-money laundering compliance, and regular independent security audits protect every player account on ace888. Your data and your funds are never treated as secondary concerns.

Genuine Support, Genuinely Available

24/7 live chat staffed by real people who understand Malaysian payment methods, local banking nuances, and the specific questions Malaysian players ask — with a commitment to first response times under 90 seconds.

Local Commitment

What ace888 Means for Malaysian Players

Our commitment to Malaysia goes beyond accepting MYR deposits. It means understanding the local player experience end-to-end and continuously improving every touchpoint.

All Major Malaysian Payment Methods
Touch 'n Go eWallet, Boost, GrabPay, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, and RHB — every payment channel Malaysian players trust is fully integrated.
English Throughout
The entire platform — games, support, promotions, terms — is written in natural, professional English suited for Malaysian users. No confusing translations, no awkward phrasing.
Sports Malaysian Fans Care About
EPL fixtures, Liga Super Malaysia matches, UEFA competitions, UFC fight cards, and major Asian sporting events — all available with competitive pre-match and live in-play odds.
Malaysia Standard Time Coverage
Our support team operates 24/7 with primary staffing aligned to MYT (UTC+8) — so when you need help at 11pm after a late Liga Super match, a real agent is there.
Serving Players Nationwide
From Kuala Lumpur's Bangsar and Petaling Jaya to Penang, Johor Bahru, and Shah Alam — ace888 delivers the same consistent, high-quality experience wherever in Malaysia you are playing from.

Supported Payment Methods

Touch 'n Go eWallet Boost GrabPay DuitNow FPX Maybank CIMB Public Bank Hong Leong RHB BTC USDT

Players Across Malaysia

📍 Kuala Lumpur 📍 Penang 📍 Johor Bahru 📍 Petaling Jaya 📍 Shah Alam 📍 Ipoh 📍 Kota Kinabalu 📍 Kuching

Contact & Support

24/7 Live Chat — available on site

Email (plain text, not clickable):

[email protected]

Responsible Gaming

Our Duty of Care to Players

ace888 takes responsible gambling seriously — not as a legal checkbox, but as a core part of how we operate. We believe that a gaming platform which genuinely cares about its players is also a better business in the long run, and that starts with building the right tools and culture from day one.

All accounts on ace888 are strictly limited to players aged 21 years and above. Age verification is a mandatory part of the KYC process, and any account found to belong to an underage user will be immediately suspended. This is non-negotiable.

We offer deposit limits, loss limits, session time reminders, cooling-off periods, and full self-exclusion options — all accessible directly through your account settings without neding to contact support. If you feel your gambling habits are becoming concern, we actively encourage you to use these tools, and our support team will never pressure you to remove them. For more information, visit our Responsible Gambling page.

Gambling Should Always Be Entertainment

Never gamble with money you cannot afford to lose. Set a budget before you start and stick to it. If gambling is affecting your personal relationships, work or finances, please reach out for help. ace888 is for entertainment purposes only.21+ only.

Ready to Play?

Experience ace888 forYourself

Join over 850,000 Malaysian players who trust ace888 for fast, fair, and entertaining online gaming. Explore our full game library, check out our current promotions, or learn more about how we operate.

Visit Homepage Read Our FAQ Responsible Gambling

For players aged 21 and above only. Please gamble responsibly. ace888 is for entertainment purposes only.